Terms of Service

Last updated: September 26, 2025

1. Acceptance of Terms

By accessing and using Topology Expert (“Service”), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Topology Expert provides AI-powered tools for the clothing industry, including:

  • AI Cost Calculator for garment cost analysis
  • AI Fabric Advisor for material recommendations
  • Quotation generation and document templates
  • Process specification and cost documentation

Our service processes one style at a time for detailed accuracy and professional results.

3. User Accounts

3.1 Account Creation

To access certain features, you must create an account by providing accurate, current, and complete information.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

3.3 Account Termination

We reserve the right to terminate accounts that violate these terms or engage in fraudulent activities.

4. Subscription Plans

4.1 Starter Plan ($99/month)

  • AI Cost Calculator (Basic) - analyze one style at a time
  • AI Photo Recognition - upload 6 photos, auto-identify materials
  • Up to 20 cost calculations per month
  • Online view only (no PDF export)

4.2 Pro Plan ($199/month)

  • AI Cost Calculator (Pro) - unlimited style analyses
  • Advanced AI Photo Recognition
  • Auto-generate professional PDF reports
  • Unlimited different styles per month

5. Payment Terms

5.1 Billing

Subscriptions are billed monthly in advance. Payment is processed securely through Stripe.

5.2 Price Changes

We may change subscription prices with 30 days notice. Price changes will not affect your current billing cycle.

5.3 Failed Payments

Failed payments may result in service suspension. We will attempt to process payment for 3 days before suspension.

6. Refund Policy

6.1 30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee for new subscribers. If you're not satisfied within 30 days of your first payment, contact us for a full refund.

6.2 Refund Conditions

  • Refund requests must be made within 30 days of first payment
  • Only applicable to first-time subscribers
  • Service usage during the period is acceptable
  • Refunds are processed within 5-10 business days

6.3 No Refunds After 30 Days

After 30 days, no refunds will be provided except in cases of service failure or technical issues on our end.

7. Acceptable Use

You agree not to use the service to:

  • Upload illegal, harmful, or inappropriate content
  • Attempt to reverse engineer or hack our systems
  • Share account credentials with others
  • Use the service for commercial resale without permission
  • Violate any applicable laws or regulations

8. Intellectual Property

8.1 Our Rights

The service, including its content, features, and functionality, is owned by Topology Expert and protected by copyright, trademark, and other intellectual property laws.

8.2 Your Content

You retain ownership of content you upload. By using our service, you grant us a license to process and analyze your content to provide our services.

8.3 AI-Generated Content

AI-generated reports and analysis are provided for your use but remain our intellectual property. You may use them for business purposes but not for commercial redistribution.

9. Service Availability

We strive to maintain 99.9% uptime but cannot guarantee uninterrupted service. We may perform maintenance during off-peak hours with advance notice.

10. Limitation of Liability

Our liability is limited to the amount you paid for the service in the 12 months preceding the claim. We are not liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits or business opportunities
  • Data loss or corruption
  • Third-party actions or content

11. Disclaimers

The service is provided “as is” without warranties of any kind. While we strive for accuracy, AI-generated results should be reviewed and validated by professionals.

12. Termination

12.1 Cancellation

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period.

12.2 Suspension

We may suspend or terminate your account for violations of these terms, with or without notice.

13. Changes to Terms

We may modify these terms at any time. Material changes will be communicated via email or website notice. Continued use constitutes acceptance of modified terms.

14. Governing Law

These terms are governed by the laws of [Your State/Country]. Any disputes will be resolved in the courts of [Your Jurisdiction].

15. Contact Information

For questions about these terms, please contact us:

Email: legal@clothingexpertsaas.com

Address: [Your Company Address]

Phone: [Your Phone Number]