Privacy Policy
Last updated: September 26, 2025
1. Information We Collect
1.1 Personal Information
When you use our service, we may collect:
- Name and email address (when you create an account)
- Payment information (processed securely by Stripe)
- Usage data and preferences
- Communication records with our support team
1.2 AI Analysis Data
For AI-powered cost analysis, we collect:
- Product images you upload for analysis
- Generated cost calculations and reports
- Fabric and material specifications
- Usage patterns to improve AI accuracy
2. How We Use Your Information
We use your information to:
- Provide and improve our AI cost analysis services
- Process payments and manage subscriptions
- Send important service updates and notifications
- Provide customer support and respond to inquiries
- Analyze usage patterns to enhance user experience
- Ensure security and prevent fraud
3. Data Security
We implement industry-standard security measures:
- Encryption of data in transit and at rest
- Secure authentication and access controls
- Regular security audits and updates
- Limited access to personal information
- Secure cloud infrastructure (Vercel, AWS)
4. Data Sharing
We do not sell, trade, or rent your personal information. We may share data only:
- With your explicit consent
- With service providers who assist in our operations (e.g., Stripe for payments)
- When required by law or to protect our rights
- In aggregated, anonymized form for analytics
5. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Export your data in a portable format
- Withdraw consent at any time
6. Data Retention
We retain your information for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
Account data is typically retained for 3 years after account closure, while usage data may be retained for up to 1 year for service improvement purposes.
7. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and login status
- Analyze website traffic and usage patterns
- Improve our services and user experience
- Provide personalized content and recommendations
You can control cookie settings through your browser preferences.
8. International Data Transfers
Our services are hosted in the United States. If you are located outside the US, your data may be transferred to and processed in the US. We ensure appropriate safeguards are in place to protect your data during such transfers.
9. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by:
- Posting the new policy on our website
- Sending an email notification
- Displaying a prominent notice on our service
Your continued use of our service after such changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this privacy policy or our data practices, please contact us:
Email: privacy@clothingexpertsaas.com
Address: [Your Company Address]
Phone: [Your Phone Number]